Phone Orders
800-261-3265
or email
Return /
Warranty policies
Qualified prices
RETURN POLICY
All returns will only be accepted within the
first 10 days of date of the customers original purchase date. All returns must
have a clearly marked Return Authorization Number (RA#) marked on the box. The
RA# must be approved and issued by Espresso RMI Inc. No returns will be accepted
for any goods that have been used in any manner by the customer and all returned
goods must be returned in the original box/ packing materials. Upon final
inspection of returned goods (with issued a RA#) a final approval will be
determined for the customers refund. All approved returns and refunds will be
issued by Espresso RMI Inc. The refund will be for the purchase price less a 25%
restocking charge. Electronic component parts and all espresso machine sales are
final with No Returns Allowed Whatsoever.
WARRANTY POLICY
The very best prices are provided to our customers, therefore all espresso
machine warranty's are limited only the Manufactory's direct warranty
coverage's. The purchaser and/or customer shall look solely and directly to
manufacture as to the responsibility for any warranty service and/or guarantees
on any espresso machine purchased from Espresso RMI Inc. and/or purchased via
the internet site
www.ifyoulovecoffee.com.
. The warranty conditions stated herein applies to all espresso machines
purchased from Espresso RMI Inc. (RMI) via any orders placed by telephone
directly or placed on the internet web site of www.ifyoulovecoffee.com. In
addition, should any lack of warranty service be provided for any espresso
machines purchased from RMI by the manufactory, Espresso RMI Inc. will provide a
back up Warranty on all Espresso Machines providing a 30 day's Limited
Replacement Parts Warranty only, excluding any electronics and water
scale damages from original date of customers purchase (only if lack of
manufactory’s warranty should exist). All espresso machine prices and sales do
not included any installation and/or training with regards to the any espresso
machine purchased. All commercial
espresso machines require a professional espresso machine service company to
perform any and all installations and hookups.
Installation, training, preventive maintenance plans and extended warranty's may
be made available from espresso RMI Inc, all at addition costs, please ask for a
custom quote for your specific commercial espresso machine model and
installation site location.