I just wanted to say thanks for the exceptional customer service! You have gone over and beyond to help me out. From the 1st time I contacted RMI about my repair you have been so helpful. I truly appreciate you taking the time to answers ALL my questions about the different Espresso machines. Thank you for helping me pick out the Saeco Magic. I really do appreciate all the time you took telling me about the other machines that you have to offer. Thank you so so much for the no hassle return. I will definitely be a return customer and will make sure I tell ALL my coffee addicted friends about your website and GREAT service! I have included some pics of my family, because I almost feel like you are a part of our family!
D. C. from Oklahoma
Our WMF machine was just installed last week and the coffee is awesome! We are all happy people.
S. S. from Farmington Hills, Michigan
You are on top of things. Very refreshing to deal with a company that cares.
You are an excellent spokeswoman for your company. Very responsive, very attentive, and certainly very courteous.
V. A. from Greenwood Village, Colorado
Thanks RMI for the quick turnaround of our DeLonghi espresso. We love our daily espressos and RMI was able to give us this small pleasure back.
From the first contact with Jessica, it was a friendly service with a clear expectations set.
We got our espresso machine back in less time than we expected and it is working like a charm.
Thanks RMI team for the great experience.
Carlos & Rosimere
Houston – TX